Growth
Small café, riad, B&B
US$111/month
- 300 chats
- 100 call minutes
Then US$0.10 per chat and US$0.30 per minute.
Book a demoSmart receptionist for hotels & restaurants
Your front desk
never sleeps.
A smart receptionist that answers every call, message and email, every day of the year and replies in any language. Trained on your business, run by our team.
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Every missed call is a missed booking. Ruvi answers every one, 24/7.
Same receptionist. Every day.
Ruvi answers your guests, knows your details and hands the rest to your team, on every channel. We set it all up for you.
One night at Casa Azul
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“Is the restaurant still open?”
Oui ! Le restaurant est ouvert jusqu’à minuit.
Answered in French
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“A room for Friday?”
Yes! A Deluxe double is free on Friday, €140. Here’s your link to book.
Booked · €140 paid
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“Is breakfast included? Can we bring our dog?”
Yes, breakfast is included, 7:30 to 10:30. Dogs are welcome in our garden rooms.
Answered from your hotel info
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“My room isn't ready.”
Sorry about that! I’ve told Marta at reception. She’ll be with you in a few minutes.
Passed to Marta at reception
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4 guests helped while you slept.
1 task waiting for you
- Live in 7 to 14 daysSet up and tested by us.
- You keep your numberCalls go to Ruvi only when you choose.
- Your team changes nothingRuvi works with what you already use.
- No minimum contractCancel any time.
Works with your booking system.
Ruvi sees your live availability and prices. Bookings land straight in your system.
Hotel booking systems connect on request. Restaurant systems are coming soon. No booking system? Ruvi Stays is included, and Zapier, Make or n8n send your bookings to Google Sheets or Slack.
You see everything. You stay in charge.
- Your own Ruvi dashboard.
- Every conversation, written and recorded.
- What Ruvi solved, and what it passed to your team.
- Every booking. Guest requests become team tasks.
- Choose Ruvi's voice, name and greeting.
- Your monthly usage. No surprises.
One price, every month.
One-time set-up: Before US$1,543 US$1,003 −35%
Then pick the plan that fits your size.
No minimum contract · Cancel any time
Most popular
Pro
Busy restaurant, or up to 40 rooms
US$155/month
First month free
- 1,000 chats
- 400 call minutes
- Phone, WhatsApp, email and web chat
- Tasks for your team
- Your own dashboard
Then US$0.08 per chat and US$0.25 per minute.
Book a demoPremium
Concierge
Hotels with a restaurant, groups and multiple sites
US$1,117/month
- 5,000 chats
- 2,000 call minutes
- Multiple sites
- Connected to your systems
- Account manager
Then US$0.06 per chat and US$0.20 per minute.
Book a demoQuestions owners ask first.
What is Ruvi?
Ruvi is your smart receptionist for hotels and restaurants. It answers calls, WhatsApp, email and web chat, day and night, in each guest's language. It checks availability, takes the booking and gets guests to book direct with you.
Who is Ruvi for?
Independent hotels, boutique stays and restaurants. Especially venues that miss calls during service, after close or overnight.
Will it sound like a robot?
No. Ruvi speaks naturally, in your guest's language, with your venue's name and tone. Watch the video and hear it.
What if it gets something wrong?
Ruvi only answers from your real information: prices, rooms, menus and opening hours. When it isn't sure, it says so and passes the guest to your team.
Do guests know it's not a person?
Yes, always. Ruvi tells guests it's your venue's automated assistant, and anyone who wants a person is passed to your team.
Does my team need to learn anything?
No. Ruvi is set up for you and works with the booking system you already use. Your team only steps in when Ruvi passes a guest over.
How long does set-up take?
Between 7 and 14 days, depending on the booking system you use today. It's done with you, step by step.
Do I keep my phone number?
Yes. You forward calls to Ruvi only when you choose: when nobody answers, when the line is busy, or always. Your WhatsApp Business number stays on your phone too.
Is there a minimum contract?
No. Cancel any time.
What languages does Ruvi speak?
Ruvi replies in your guest's language, and matches how formal they are.
How much does Ruvi cost?
A one-time set-up of US$1,003, then one of three monthly plans: Growth US$111, Pro US$155 and Concierge US$1,117. Growth and Pro include a set number of chats and call minutes; Concierge has 5,000 chats, 2,000 call minutes, multiple sites, connection to your systems and an account manager. Extra use is billed per chat and per minute.